Privacy Policy
Last Updated: January 2026
1. Introduction
Nightwolf Transport Ltd. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
This policy applies to all operations of Nightwolf Transport Ltd., including our offices in Canada and the United States, as well as our international logistics operations.
2. Information We Collect
We may collect information about you in various ways, including:
Personal Information
- Name, email address, phone number, and mailing address
- Company name and job title
- Shipping and billing information
- Government-issued identification numbers (where required for customs clearance)
- Employment application information including education history and work experience
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our logistics services
- To process shipments and customs documentation
- To communicate with you about your shipments and services
- To respond to inquiries and provide customer support
- To process job applications
- To comply with legal and regulatory requirements
- To improve our website and services
- To send promotional communications (with your consent)
4. Information Sharing and Disclosure
We may share your information with:
- Shipping carriers and logistics partners necessary to fulfill services
- Customs authorities and government agencies as required by law
- Third-party service providers who assist in our operations
- Legal authorities when required by law or to protect our rights
We do not sell your personal information to third parties.
5. International Data Transfers
As an international logistics company, your information may be transferred to and processed in countries other than your country of residence, including Canada, the United States, and other countries where we or our partners operate. We ensure appropriate safeguards are in place for such transfers.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Shipping records may be retained for a minimum of seven (7) years as required by customs regulations.
8. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information (subject to legal requirements)
- Objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided below.
9. Canadian Privacy Laws
For residents of Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Nightwolf Transport Ltd.
1090 W Georgia St, Vancouver, BC V6E 3V7, Canada
Email: info@nightwolftransport.ca
Phone: +1 (778) 654-9098
Terms & Conditions
Last Updated: January 2026
1. Agreement to Terms
By accessing or using the services of Nightwolf Transport Ltd. ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our services.
2. Services
Nightwolf Transport Ltd. provides freight forwarding, international shipping, warehousing, distribution, and last-mile delivery services. All services are subject to these terms and any specific service agreements.
3. Quotations and Pricing
- All quotations are valid for thirty (30) days unless otherwise specified
- Prices are subject to change based on fuel surcharges, currency fluctuations, and carrier rate adjustments
- Additional charges may apply for services not included in the original quotation
- All prices are in the currency specified in the quotation
4. Shipment Terms
- The shipper is responsible for accurate declaration of goods and proper packaging
- We reserve the right to inspect shipments for compliance with regulations
- Prohibited and restricted items will not be transported
- Hazardous materials require prior approval and proper documentation
5. Documentation
Customers are responsible for providing accurate and complete documentation, including:
- Commercial invoices
- Packing lists
- Certificates of origin
- Import/export permits and licenses
- Any other documentation required by customs authorities
6. Customs and Duties
The recipient or importer of record is responsible for all customs duties, taxes, and fees. Nightwolf Transport Ltd. is not responsible for customs delays, seizures, or penalties resulting from inaccurate documentation.
7. Liability and Insurance
- Our liability is limited as per applicable international conventions (e.g., Montreal Convention, Hague-Visby Rules)
- We recommend customers obtain adequate cargo insurance
- Claims must be filed within the timeframes specified by applicable law
- We are not liable for delays caused by weather, strikes, government actions, or other force majeure events
8. Payment Terms
- Payment is due within thirty (30) days of invoice date unless otherwise agreed
- We reserve the right to hold shipments for unpaid invoices
- Late payments may incur interest charges
- We accept payment by wire transfer, credit card, and approved credit terms
9. Cancellation and Refunds
Cancellation policies vary by service type. Cancellation fees may apply for bookings cancelled after carrier confirmation. Refunds will be processed within thirty (30) days of approved cancellation requests.
10. Intellectual Property
All content on our website, including logos, text, graphics, and software, is the property of Nightwolf Transport Ltd. and is protected by copyright and trademark laws.
11. Website Use
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Transmit any viruses or malicious code
- Interfere with the proper functioning of the website
12. Governing Law
These Terms and Conditions are governed by the laws of British Columbia, Canada. Any disputes shall be resolved in the courts of British Columbia, unless otherwise required by applicable international trade law.
13. Modifications
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of modified terms.
14. Contact
For questions about these Terms and Conditions, contact us at:
Email: legal@nightwolftransport.com
Phone: +1 (778) 654-9098
Disclaimer
Last Updated: January 2026
1. General Disclaimer
The information provided on this website and through our services is for general informational purposes only. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics.
2. No Professional Advice
Nothing on this website constitutes legal, customs, tax, or other professional advice. For specific guidance regarding import/export regulations, customs duties, or compliance requirements, please consult with qualified professionals or the relevant government authorities.
3. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of third-party sites and accept no responsibility for them.
4. Shipping Estimates
Delivery times and shipping estimates provided are approximate and not guaranteed. Actual delivery times may vary due to:
- Weather conditions
- Customs clearance delays
- Carrier operational issues
- Incomplete or inaccurate documentation
- Government inspections or regulatory holds
- Force majeure events
5. Service Availability
Services may not be available in all locations. Certain routes, destinations, or cargo types may be subject to restrictions or additional requirements. Service availability is subject to change without notice.
6. Rate Quotations
Rate quotations provided are estimates based on information available at the time of quotation. Final charges may differ based on actual shipment dimensions, weight, accessorial services, and other factors.
7. Limitation of Liability
To the fullest extent permitted by law, Nightwolf Transport Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use of our website or services.
8. Indemnification
You agree to indemnify and hold harmless Nightwolf Transport Ltd., its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
9. Regulatory Compliance
Nightwolf Transport Ltd. operates in compliance with applicable laws and regulations in Canada, the United States, and international trade law. However, regulations are subject to change, and customers are responsible for ensuring their shipments comply with current requirements.
10. Corporate Information
Nightwolf Transport Ltd.
Corporation Number: 1452513-2
Business Number: 790753412RC0001
Incorporated under the Canada Business Corporations Act
11. Contact Information
Canada Office:
1090 W Georgia St, Vancouver, BC V6E 3V7
Phone: +1 (778) 654-9098
USA Office:
50 California St, San Francisco, CA 94111
Phone: +1 (415) 936-1381
Email: info@nightwolftransport.ca